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Thinking About Switching Cleaning Companies?

Most of our clients didn't come to us because they were shopping around. They came because they were tired.

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Tired of having the same conversation every month. Tired of pointing at the same corner.

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SOUND FAMILIAR?

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Here's what business owners across Berks, Lancaster and Chester County told us about their previous cleaning company, in their own words.

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THEY DIDN'T SHOW UP

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• Not showing up on nights they were scheduled to clean, in one case about half the time

• Not cleaning all the buildings they were supposed to

• Sometimes turning up to clean at 2 a.m.

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THE BASICS GOT SKIPPED

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• Bathrooms not always cleaned, or even touched

• Trash not taken out, and receptacles left unemptied

• Trash cans left dirty in the break rooms and bathrooms

• Floors not vacuumed, swept or mopped

• Toilet paper and paper towels not restocked

• Break room tables not wiped down

• Breakroom tables, backsplashes and floors left dirty

• Window sills not dusted, with dead bugs left there for weeks

• Spider webs growing out of control, including in the entry door frame

• Glass doors and door windows constantly dirty

• Dirty fingerprints left on the conference room table and the lobby glass doors

• Refrigerator tops and exteriors left so dusty you could scribble the date legibly into it

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NOBODY WAS CHECKING

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• Never checking the quality of their own cleaning technicians' work

• Unprofessional technique, like reusing dirty mop heads and leaving muddy streaks across the floors

• A general sense of things simply not getting cleaned

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IT WAS NEVER THE SAME TWICE

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• No consistency about which areas got cleaned and which didn't

• Not cleaning well on any regular basis

• Some weeks simply "horrendous"

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IT WASN'T REALLY THEIR CREW

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• Subcontracting the work out, then taking no responsibility for the results

• Subcontractors inappropriately approaching the client to work with them directly

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AND THE THINGS YOU SHOULDN'T HAVE TO MANAGE

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• Randomly raising rates, then threatening to stop cleaning unless the increase was paid immediately

• Cleaners bringing their young children on site while working

• Parking on the grass and driving on the sidewalks

• And the one that stings the most: employees having to clean the bathrooms and take out the trash themselves

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You hired those people to do a job. Cleaning the bathroom isn't it.

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BUT SWITCHING IS A HASSLE, RIGHT?

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It isn't, because we do the work. Paul walks your facility with you, builds the checklist, and sets the schedule. Your first clean happens on the date you pick.

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WHAT IF YOU'RE NO BETTER?

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Then you tell us, and we fix it the same day.

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That's what direct owner access is for. Call Paul, he answers. We return calls and emails within the hour where that's possible, and the same day always. If something is wrong, we act on it the same day.

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You also get the standard in writing from day one. Your building gets a laminated checklist in the janitor closet, every room and every task in writing, and our Quality Assurance Manager inspects against it on CleanCheck Pro, our own quality software.

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We find the misses before you do.

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WE'RE LOCKED IN UNTIL RENEWAL

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Most janitorial agreements auto-renew unless you give notice, usually 30 days out. Tell us your renewal date and we'll time the walkthrough so you're never paying two vendors at once.

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That's exactly how Eric at Orbia found us: "Paul and his team contacted me at an almost impossibly convenient moment when we were just about to auto renew with a company we had been struggling with for a while."

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Ask for a free walkthrough and a written plan. No pressure, and no obligation.

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Call (610) 756-7775

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